Return

Not quite right? Return requirements:

  • Jewelry must be unworn, and not resized.

  • Returns must be made within 180 days of receiving your order.

  • Custom-designed rings are non-refundable.

  • If engraved, a €100 restoration fee applies.

  • Original packaging and certificates must be included.

  • Returns and exchanges are permitted only once per purchase. A product provided as a replacement for a previously returned or exchanged product cannot itself be returned or exchanged.

Return process

  1. Fill out the return form with the required details.

  2. Our team will provide a shipping label for your return.

  3. Once received, your jewelry will undergo a thorough inspection (2–3 weeks).

  4. If approved, your refund will be processed to your original payment method.

To avoid delays, please ensure all necessary items are included.