Privacy & Cookies
Privacy policy for VANBRUUN customers
1. Information about the handling of personal data
VANBRUUN protects your privacy and we want you to feel safe when you submit your information to us. For us at VANBRUUN, it is important to be open with how VANBRUUN processes your personal information and giving you information in a way that will help you understand how we will process your personal information.
In this privacy policy, which applies to all VANBRUUN customers in the EU and the rest of the world, we provide information about how we handle your personal information when visiting our web sites, purchasing our products or services or in other contacts with us.
VANBRUUN is continuously working on privacy issues and we may therefore update this policy. You can find the latest version of the privacy policy here on this page.
You are always welcome to contact us if you have any questions or concerns.
2. Responsibility for your personal information?
VANBRUUN AB (VANBRUUN), Box 934, 501 10 BORÅS, organization number 556939-3217, is personally responsible for the personal data collected and processed by VANBRUUN.
VANBRUUN has also appointed a special Data Protection Officer whose task is to help VANBRUUN to comply with data protection legislation, with contact information: VANBRUUN Data Protection Officer, Legal Department Sweden, VANBRUUN AB, Box 934, 501 10 BORÅS, phone: +46 33 400 60 70.
If you provide information to any of our partners (for example, by clicking on a link to one of our partners published on our web pages), our partner is responsible for your personal information.
3. What personal data is collected by VANBRUUN?
When you visit VANBRUUN's web pages as an identified customer, buy our products or services or are in other contacts with us, we collect your personal information such as full name, address, email address, phone number, social security number, payment details, purchase -, order and usage history, IP address, images and other case-related information (such as information provided in contact with our customer service).
4. Why does VANBRUUN handle your personal information?
Once you have provided personal information to us at VANBRUUN, we use this information for these purposes and with the support of the legal basis set out below:
A. Purpose of the use of your information: In order to handle the order and administration of your purchase and subsequent service.
Our legal basis for this purpose is: The purchase agreement we have concluded with you constitutes the legal basis for the treatment and is necessary in order for us to comply with our contractual obligations and fulfill this agreement with you, for example so that we can deliver your order and get paid.
B. Purpose of the use of your information: In order to handle customer service and related services
Our legal basis for this purpose is: Our legal basis for this purpose is: It is VANBRUUN's legitimate interest which is the legal basis and the processing is necessary to assist you in questions about products or complaints related to our products and may also include follow-up questions and surveys on how you think products and services have worked for you as customer at VANBRUUN. If your question concerns a complaint, we will process your information in order to fulfill our obligations under applicable consumer laws and we will process your information based on the legal basis based on our purchase agreement with you.
C. Purpose of the use of your information: In order to send general marketing (such as mailing our catalog or brochure) and personal direct marketing via email, text, mail or social media.
Our legal basis for this purpose is: The agreement we have entered into with you (ie our commitments VANBRUUN.COM's terms and conditions) is the legal basis for processing your personal data. The processing is necessary in order for us to comply with our contractual obligations to you, such as provide you with products or services that we think you may be interested in. If you are a customer at VANBRUUN, VANBRUUN will process your personal information to send marketing based on our legitimate interest in being able to market VANBRUUN's products and services.
D. Purpose of the use of your information: In order to complete your participation in competitions and events.
Our legal basis for this purpose is: Our legal basis for this purpose is: The legal basis is our legitimate interest in giving us the opportunity to administer or follow up competitions and events, such as confirmation of notifications or questions or information about winners.
E. Purpose of the use of your information: In order to make updates and improvements to services and products as well as the technical functionality of our computer systems.
Our legal basis for this purpose is: Our legal basis for this purpose is: The legal basis is our legitimate interest in being able to make updates to the technology that allows you to visit our website, use our mobile applications or shop in our webshop or to understand how you as a customer experience our products and thereby improve existing and developing new products and services.
F. Purpose of the use of your information: In order to prevent abuse of our services
Our legal basis for this purpose is: It is our legitimate interest to provide secure services that may prevent attempts to unauthorized access or improper use of our services.
G. Purpose of the use of your information: In order to register those people who report that they do not want unaddressed marketing from VANBRUUN and are not registered as VANBRUUN customers.
Our legal basis for this purpose is: Justifiable interest at the individual's request, not receiving marketing announcement.
H. Purpose of the use of your information: In order to fulfill the company's legal obligations such as product safety, government decision or accounting requirements or under tax law.
Our legal basis for this purpose is: The legal basis is to be able to fulfill our legal obligations by law.
5. Personal data collected by VANBRUUN
VANBRUUN is processing personal identification numbers in order to ensure that we have accurate information about our customers. In addition to the personal data you provide to us at VANBRUUN, we may also collect your social security number and address details via address register. We do this to ensure that the benefits and offers that are provided are linked to the right member.
6. When can we share your information?
VANBRUUN only shares your personal information when this is a legal requirement or otherwise when permitted by law. In some cases, we may use a personal information assistant to help us with our marketing or to process agreements and orders. Companies that help us in these cases can be shipping and logistics companies, bank and credit card companies or suppliers in marketing. In such cases, we have entered into a personal data advisory agreement that ensures that there are on-site security measures to protect your data. When we share your information, these will be used for the same purpose as we initially collected them.
VANBRUUN minimizes the transfer of personal data to a country outside the EU / EEA, and in cases where such as system support and maintenance occurs, this is done in accordance with particularly high standards and agreements.
We also share your personal data with certain companies that are independent personally responsible, which means that they control how the information is to be treated, such as authorities or companies that offer independent payment solutions or general goods transport.
7. Cookies
By using this website (vanbruun.com) you agree to the use of Cookies in accordance with this cookie policy. When you first visited this website, a popup appeared where you agreed to our use of cookies. You can at anytime recant this agreement.
Cookies are text files that are saved on your device while browsing on a website. Next visit, this file sends back to the originating web domain. Cookies collect information about how you interact with the website and are useful because they allow website to recognize a user’s device. The purpose of cookies for VANBRUUN is to optimize features and to make the site more user friendly. We are using cookies to enable features on the website, statistic, analyze user behaviour, to monitor the website performance and for marketing like customized advertising.
You can delete all saved cookies and obstruct the usage of cookies at your advice at any time. However, we would like to inform you that this could worsen the usability of the site. These cookies are essential for you to be able to move around on the website and use its functions.
VANBRUUN uses Google Analytics as a third party for analysis of the website, collect information about how visitors use our site and for customer data as well as for sending relevant data to the right target group. To learn more about Google’s cookies policy, follow this link.
Enhanced Conversions: to improve the accuracy of our advertising, VANBRUUN may share certain customer information (such as email addresses) with Google Ads in a secure, privacy-safe way. This information is encrypted (hashed) before it is transmitted and is only used to better understand and measure the effectiveness of our ads.
For remarketing, VANBRUUN uses Google ADS and Facebook. You can influence the use of your personal data by the respective provider. For more information, follow the links below.
To change your personal ad preferences on Google and Facebook:
If you are not logged in to Google, please follow this link.
If you are logged in to Google, please follow this link.
For information about ads via Facebook, please follow this link.
To change your personal information for ads on Facebook, please follow this link.
8. Storage and storage time
At VANBRUUN we treat information about you as a customer in order to provide the best service and we save your data as long as the information is necessary to meet the purposes for which the information was originally collected. The data can also be saved for the time required by applicable law. We at VANBRUUN have ongoing routines that ensure that we do not store unnecessary data about you and we minimize storage time as much as possible.
Customer information about purchase and customer service issues:
As regards your purchase, order, and user history, to the extent that we have not anonymized your information.
Information related to a customer service case is saved as long as it is relevant.
Information collected after consent:
If you are neither a purchaser but for example, visit VANBRUUN's website or other occasions where it is applicable, VANBRUUN will obtain consent from you before VANBRUUN makes a record of your personal information. The information collected from you with your consent will save VANBRUUN as long as the information is relevant. You can always revoke your consent and the information will be deleted as soon as possible and within 6 months.
9. Security of your personal data
At VANBRUUN, we ensure that your personal information is handled in accordance with specific security measures to protect personal data against unauthorized or unauthorized access to the information. At VANBRUUN, only the information required and only by the people who need it is handled in order to provide the best service to our customers.
10. Your rights
We at VANBRUUN always want to be transparent with how we treat your data. To gain access to your personal data processing, you are entitled to request access to your information through a registry extract. If we receive a request from you, we may request additional information to ensure that we provide the information to the correct person. A request for registrations must be signed in writing from you. You are also always entitled to request that your personal information be corrected.
You may request the deletion of your information to the extent that complies with applicable law and in accordance with agreements entered into with you and we will of course always do our best to accommodate your request for deletion. You are also entitled to object to our treatment (for example, if any of the data collected is incorrect). In some cases, VANBRUUN can not meet your request for deletion, if the data is required to comply with applicable law. Your personal information may not be processed for direct marketing or profiling if you oppose such processing. You are also entitled to withdraw a given consent at any time and to refuse any kind of marketing.
11. Complaint and supervisory authority
If you feel that we have processed your personal information incorrectly, you can always contact us at VANBRUUN. The Data Inspectorate is responsible for data protection law enforcement and the person who considers that there is an incorrect handling of personal data can make complaints to the Data Inspectorate.
12. Contact us
Our main focus is to always provide you with simple and accurate information about how we use your personal information. At VANBRUUN, our customers' personal integrity is important to us, and we constantly work with improvements to ensure that you as a customer always feel safe when you provide your information. If you have questions about how we use your personal information, please contact our customer service.