Sharing is caring
Take part in our customer’s thoughts and experiences that are VANBRUUN. Keep reading for stories that make our hearts skip a beat.
VANBRUUN is steadily searching for possible areas of improvement. We believe that transparency and openness is the key to always deliver above the expected. Therefore we appreciate all sorts of feedback and chose to see the negative kind as areas for development.
The world is constantly changing, and we desire to change alongside it. New possibilities and solutions are presented and we strive to always deliver these to our customers. Because of this, we continually work with the development of both our methods and products. Thanks to reviews and feedback from our customers we receive knowledge and vital information about the experience that is VANBRUUN. This presented data contributes to new solutions and possibilities, - as well as the opportunity for our customers to share their thoughts and wisdom.
Below you will find a limited selection of customer reviews shared on a variety of platforms. If you wish to read and take part in more experiences you can do this by visiting our Trustpilot.
21st of March, 2025
"Engagement Ring Purchase"
I met with Tina to dicsuss purchasing an engagement ring at the Pillows Hotel in Amsterdam. I found the whole process very professional, she contacted me to reconfirm the different styles I wanted to see ahead of the appointment, and during the consultatiuon I found her to be very knowledgeable, nice, and helpful with choosing the ring.
I am very satisfied with the service, and the beautiful ring that I purchased.
Would highly recommend!
N
30th of January, 2025
"Smooth service"
Thank you, Alma, for the fantastic help ! The experience with Van Bruun has run smoothly, choosing the right ring was a pleasure. The website is clear and well-organized and booking an appointment was simple. At the hotel, I was helped with utmost cordiality and competence. Alma presented all information necessary, listened carefully and advised with great care.
Filippo
17th of November, 2024
"Outstanding customer service"
The customer service was outstanding! She thoroughly explained the materials and guided us in choosing the right one. We received plenty of helpful and detailed information about selecting thr diamond. She helped us make decisions that aligned with our budget, and we left with zero doubts. She made our visit so easy and clear. Highly recommend! Thank you for the amazing service ❤️ Göteborg, Sweden
Chaima
19th of October, 2024
"Highly recommend"
Very great experience. Visited the store in Copenhagen spontaneously with my partner and were welcomed by Maja. She walked us through the whole process of ordering the right ring for us. She was very sweet and informative. Overall a wonderful experience and the place where we will order my dream ring.
Lisa
2nd of August, 2024
"Beautiful products and great service"
Beautiful products and great service. I had contacts with several persons and all of them were kind and service minded.
Tom
5th of June, 2024
"Efficient and smooth"
Very efficient and smooth way to find the right ring! We had some ideas of what was important for us when choosing the ring and it was clear that the salesman understood what we were looking for. We found the perfect match and are now looking forward a lot to the delivery of it!
Jessica
Share your thoughts
Do you wish to share a review or feedback? Please do not hesitate. Contact us at info@vanbruun.com or share your experience on our Trustpilot.
With love,
The VANBRUUN team